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Error code guide

Samsung Refrigerator Error Codes: 21E, 22E, 39E, 5E & More

Samsung refrigerators flash a number-and-letter code when a fan, sensor, heater or the ice maker stops working properly. Older models end the code in E and newer ones often end in C. Many of these codes are connected to ice build-up, which is why defrost and ice-maker problems are some of the most common Samsung fridge repairs we see.

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Summary of Samsung Refrigerator Error Codes
CodeMeaning
21E / 21CFreezer fan error — the control isn't sensing the freezer fan turning.
22E / 22CFridge fan error — often after the door has been left open too long.
5EFridge defrost sensor error.
39E / 39CIce maker function error.
40E / 40CIce room fan error.
33EIce pipe heater error.
84C / 83ECompressor fault — 84C is a compressor lock; 83E is abnormal compressor current.
OFF / OF OFNot a fault — the refrigerator is in Cooling Off (demo/showroom) mode and isn't cooling.

21E / 21C — Freezer fan error

Freezer fan error — the control isn't sensing the freezer fan turning.

Common causes

  • Fan blade frozen in ice
  • Door left open or a gap in the door gasket
  • Failed fan motor

Try this first

  • Make sure the doors close fully and nothing is blocking them
  • Check the gaskets for gaps or tears

When to call: Ice around the fan usually points to a defrost problem. A forced defrost only buys time — we fix the cause.

22E / 22C — Fridge fan error

Fridge fan error — often after the door has been left open too long.

Common causes

  • Frost or ice around the fridge fan
  • Door left open
  • Failed fan motor

Try this first

  • Samsung's suggestion: unplug the fridge and leave the doors open for a few hours to melt the ice, then restart (move food to a cooler first)

When to call: If 22E returns within days or weeks, the defrost system or fan needs repair.

5E — Fridge defrost sensor error

Fridge defrost sensor error.

Common causes

  • Failed defrost sensor
  • Wiring problem in the defrost circuit

Try this first

  • Power-cycle the fridge once

When to call: Left alone, the evaporator can ice over and the fridge will stop cooling. Needs a technician.

39E / 39C — Ice maker function error

Ice maker function error.

Common causes

  • Ice jammed in the ice maker
  • Failed ice-maker assembly, motor or sensor
  • Wiring problem

Try this first

  • Turn the ice maker off, empty the bucket and clear any jammed ice, then turn it back on

When to call: If 39E keeps coming back, the ice-maker assembly or its wiring needs attention.

40E / 40C — Ice room fan error

Ice room fan error.

Common causes

  • Ice build-up around the ice-compartment fan
  • Worn ice-compartment seal letting warm air in
  • Failed fan motor

Try this first

  • Make sure the ice-compartment door and bucket are seated properly

When to call: One of the most common Samsung ice-maker repairs — we fix the seal or fan so it doesn't keep freezing up.

33E — Ice pipe heater error

Ice pipe heater error.

Common causes

  • Failed fill-tube (ice pipe) heater
  • Wiring problem

Try this first

  • None — it's an electrical fault

When to call: A failed ice pipe heater lets the fill tube freeze, so the ice maker stops getting water. Needs a technician.

84C / 83E — Compressor fault

Compressor fault — 84C is a compressor lock; 83E is abnormal compressor current.

Common causes

  • Compressor or inverter board problem
  • Power supply problem

Try this first

  • Power-cycle the fridge for 60 seconds

When to call: If the code returns, call promptly — the fridge may stop cooling. We test the compressor and inverter board before recommending anything expensive.

OFF / OF OF — Not a fault

Not a fault — the refrigerator is in Cooling Off (demo/showroom) mode and isn't cooling.

Common causes

  • Demo mode turned on accidentally or left on from the store

Try this first

  • On many models, press and hold the top-left two buttons for about 5–8 seconds until it chimes; check your manual for your model

When to call: No repair needed — but if the fridge still isn't cooling after leaving demo mode, call us.

How to reset

Unplug the refrigerator (or switch off its breaker) for about 60 seconds, then restore power. A code that comes back means the fault is still there. Keep the doors closed while you wait, and check that the fridge stays at or below 40°F.

Codes vary by model and year. Check your owner's manual for your exact model — if a code isn't listed here, call us and we'll look it up.

Still stuck? We repair Samsung refrigerators across Clearwater and all of Pinellas County — see Samsung repair.

Last reviewed 2026-10-07 by Mako Appliance Repair.

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