Samsung Refrigerator Error Codes: 21E, 22E, 39E, 5E & More
Samsung refrigerators flash a number-and-letter code when a fan, sensor, heater or the ice maker stops working properly. Older models end the code in E and newer ones often end in C. Many of these codes are connected to ice build-up, which is why defrost and ice-maker problems are some of the most common Samsung fridge repairs we see.
Freezer fan error — the control isn't sensing the freezer fan turning.
22E / 22C
Fridge fan error — often after the door has been left open too long.
5E
Fridge defrost sensor error.
39E / 39C
Ice maker function error.
40E / 40C
Ice room fan error.
33E
Ice pipe heater error.
84C / 83E
Compressor fault — 84C is a compressor lock; 83E is abnormal compressor current.
OFF / OF OF
Not a fault — the refrigerator is in Cooling Off (demo/showroom) mode and isn't cooling.
21E / 21C — Freezer fan error
Freezer fan error — the control isn't sensing the freezer fan turning.
Common causes
Fan blade frozen in ice
Door left open or a gap in the door gasket
Failed fan motor
Try this first
✓Make sure the doors close fully and nothing is blocking them
✓Check the gaskets for gaps or tears
When to call: Ice around the fan usually points to a defrost problem. A forced defrost only buys time — we fix the cause.
22E / 22C — Fridge fan error
Fridge fan error — often after the door has been left open too long.
Common causes
Frost or ice around the fridge fan
Door left open
Failed fan motor
Try this first
✓Samsung's suggestion: unplug the fridge and leave the doors open for a few hours to melt the ice, then restart (move food to a cooler first)
When to call: If 22E returns within days or weeks, the defrost system or fan needs repair.
5E — Fridge defrost sensor error
Fridge defrost sensor error.
Common causes
Failed defrost sensor
Wiring problem in the defrost circuit
Try this first
✓Power-cycle the fridge once
When to call: Left alone, the evaporator can ice over and the fridge will stop cooling. Needs a technician.
39E / 39C — Ice maker function error
Ice maker function error.
Common causes
Ice jammed in the ice maker
Failed ice-maker assembly, motor or sensor
Wiring problem
Try this first
✓Turn the ice maker off, empty the bucket and clear any jammed ice, then turn it back on
When to call: If 39E keeps coming back, the ice-maker assembly or its wiring needs attention.
40E / 40C — Ice room fan error
Ice room fan error.
Common causes
Ice build-up around the ice-compartment fan
Worn ice-compartment seal letting warm air in
Failed fan motor
Try this first
✓Make sure the ice-compartment door and bucket are seated properly
When to call: One of the most common Samsung ice-maker repairs — we fix the seal or fan so it doesn't keep freezing up.
33E — Ice pipe heater error
Ice pipe heater error.
Common causes
Failed fill-tube (ice pipe) heater
Wiring problem
Try this first
✓None — it's an electrical fault
When to call: A failed ice pipe heater lets the fill tube freeze, so the ice maker stops getting water. Needs a technician.
84C / 83E — Compressor fault
Compressor fault — 84C is a compressor lock; 83E is abnormal compressor current.
Common causes
Compressor or inverter board problem
Power supply problem
Try this first
✓Power-cycle the fridge for 60 seconds
When to call: If the code returns, call promptly — the fridge may stop cooling. We test the compressor and inverter board before recommending anything expensive.
OFF / OF OF — Not a fault
Not a fault — the refrigerator is in Cooling Off (demo/showroom) mode and isn't cooling.
Common causes
Demo mode turned on accidentally or left on from the store
Try this first
✓On many models, press and hold the top-left two buttons for about 5–8 seconds until it chimes; check your manual for your model
When to call: No repair needed — but if the fridge still isn't cooling after leaving demo mode, call us.
How to reset
Unplug the refrigerator (or switch off its breaker) for about 60 seconds, then restore power. A code that comes back means the fault is still there. Keep the doors closed while you wait, and check that the fridge stays at or below 40°F.
Codes vary by model and year. Check your owner's manual for your exact model — if a code isn't listed here, call us and we'll look it up.